Refund and Cancellation Policy

Refund & Cancellation Policy

At BharateCard.com, customer satisfaction is our top priority. We strive to provide high-quality products and services. However, if you are not completely satisfied with your purchase or need to make changes, we have outlined our Refund & Cancellation Policy below.

1. Order Cancellation

• Before Shipment:
  • You can cancel your order within 24 hours of placing it, provided it has not been shipped. To cancel, please contact our customer support team at [support@bharatecard.com] with your order details.
  • If the cancellation request is made within this timeframe, you will receive a full refund.
• After Shipment:
  • Once your order has been shipped, it cannot be canceled. However, you may initiate a return or refund after receiving the product, as per our return policy.

2. Return Policy

• We offer a 7-day return window from the date of delivery for products that are defective, damaged, or not as described. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.
• To initiate a return, please contact us at [support@bharatecard.com] with your order number, reason for return, and supporting photos (if applicable).
• Our team will review the request, and once approved, we will provide instructions for returning the product.

3. Refund Policy

Once your return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be processed within 7-10 business days and credited back to your original payment method. Please note:

• Shipping charges are non-refundable, except in cases where the product is defective or incorrect.
• Refunds may take additional time to reflect in your account, depending on your bank or card issuer.

4. Non-Refundable Items

• Customized or personalized products, such as review cards with custom designs or information, cannot be returned or refunded unless they are defective or damaged.
• Downloadable products or digital services are not eligible for a refund.

5. Exchange Policy

We currently do not offer direct exchanges. If you wish to replace a product, please return it within the specified return window and place a new order.

6. Refund Processing Time

Refunds will be processed within 7-10 business days after the returned product has been received and inspected by our team. Depending on your bank or payment provider, it may take longer for the refund to reflect in your account.

7. Contact Us

For any queries related to refunds, cancellations, or returns, feel free to contact our customer support team at:

• Email: support@bharatecard.com
• Address: Prerana Enterprises, Ganapati Nagar, BLGR. OD 767065

We are committed to resolving your concerns promptly and ensuring a smooth experience with BharateCard.com.

Thank you for choosing BharateCard.com!